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Welcome To Fair Cars USA

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Write us
faircarsusa@gmail.com
Call us
(407) 406-2183
Working Hours
Mon – Fri: 10:30 am – 6:00 pm
14521 E Colonial Dr, Orlando, FL 32826

Privacy Policy

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1. Information We Collect

We may collect the following types of information from you:

  • Contact Information: Name, phone number, email address, physical address.
  • Vehicle Information: Make, model, year, VIN number, license plate number.
  • Service History: Records of maintenance, repairs, and parts used.
  • Payment Information: Credit/debit card details, billing address (processed securely through our payment processor).
  • Online Interaction Data: When you use our website, we may collect IP address, browser type, device type, and browsing activity through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Schedule and provide auto repair services.
  • Communicate with you about appointments, estimates, and service updates.
  • Process payments and issue receipts.
  • Maintain service records for warranty and reference purposes.
  • Send promotional offers or updates (only if you have opted in).
  • Improve our website, services, and customer experience.

3. How We Share Your Information

We do not sell your personal information to third parties.
We may share information only in the following situations:

  • Service Providers: With trusted vendors (e.g., payment processors, parts suppliers, IT support) who assist in delivering our services.
  • Legal Requirements: If required by law, court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Improve marketing efforts.

You can adjust your browser settings to block cookies, but some features of our website may not work properly without them.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. However, no data transmission over the internet or storage method is 100% secure.

6. Your Choices

You have the right to:

  • Request a copy of the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Opt out of receiving promotional communications.
  • Request deletion of your information (subject to legal and service record requirements).

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “Effective Date” updated.